Support

FAQ

  • Can you match an existing decorative paper pattern?

    Yes. Xiejin Decoration can develop similar decorative paper patterns based on customer samples, reference images or design directions. Our team will evaluate the pattern structure, color tone and production feasibility to help customers achieve a suitable visual match.

  • What information should I provide for a quotation?

    To provide an accurate quotation, please share the decorative paper pattern, grammage, order quantity, roll width, application and delivery destination. If you have reference samples, design files or special requirements, you can also send them to our team for further evaluation.

  • Do you provide laminated panels?

    Xiejin Decoration mainly focuses on printed decorative paper. If customers need laminated panels, we can coordinate with trusted partners based on the required substrate, pattern, surface finish and order quantity. Laminated panel orders may be subject to minimum order quantity requirements.

  • Do you provide laminate flooring?

    Xiejin Decoration mainly focuses on printed decorative paper. If customers need laminate flooring, we can coordinate production through our trusted flooring partners based on the required pattern, structure and surface effect. Please note that laminate flooring orders are subject to minimum order quantity requirements.

  • Do you provide melamine impregnated decorative paper?

    Xiejin Decoration mainly focuses on printed decorative paper. If customers need melamine impregnated paper, we can coordinate processing through our trusted partners subject to MOQ and only charge the processing service fee, without adding extra profit on this part.

  • How should decorative paper be stored?

    Decorative paper should be stored in a clean, dry and well-ventilated indoor environment, away from direct sunlight, moisture and high humidity. Proper storage helps maintain paper stability, printing quality and performance during later processing.

  • How is decorative paper packed for shipment?

    Decorative paper is usually packed in rolls with protective wrapping to help reduce moisture, dust and handling damage during storage and transportation. Packaging details can be adjusted according to order quantity, paper specifications and shipping requirements.

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