Support

FAQ

  • What industries do you mainly serve?

    Xiejin Decoration mainly serves customers in laminate flooring, furniture panels, wall panels, cabinetry, doors and other interior surface material industries. Our decorative paper solutions support manufacturers who need stable patterns, consistent printing quality and reliable surface design development.

  • What should customers do if they need urgent production?

    If urgent production is required, please contact our team as early as possible with the pattern, grammage, quantity and expected delivery schedule. We will evaluate the current production plan and confirm whether expedited arrangement is available.

  • Can you arrange mixed patterns in one shipment?

    Yes. We can arrange mixed patterns in one shipment when the order meets production and packing requirements. Mixed shipment details can be confirmed based on pattern quantity, order volume, delivery schedule and logistics arrangement.

  • What file or sample do you need for custom pattern development?

    For custom pattern development, customers can provide physical samples, wood veneers, high-resolution images, design files or clear reference directions. The more complete the reference information is, the more efficiently our team can evaluate color, texture, repeat structure and production feasibility.

  • How do you ensure color consistency between batches?

    Xiejin Decoration controls batch color consistency through approved color samples, printing process management and production inspection. We compare production results with confirmed standards to help maintain stable color performance across different orders.

  • Can you provide color samples before mass production?

    Yes. We can provide color samples before mass production for customer confirmation. This helps ensure that the final decorative paper color, pattern tone and visual effect meet the approved requirements before bulk production begins. But we may charge sampling fees depending on the actual situation

  • Do you support exclusive pattern development?

    Yes. Xiejin Decoration can support exclusive pattern development for customers who need differentiated decorative paper designs. Exclusive development can be discussed based on project requirements, target market, order quantity and cooperation terms.

< 1 2 3 4 >